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The JavaBerry Coffee Company



Privacy & Security

Javaberry Coffee Company is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.javaberry.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Jason Ewing at ops@javaberry.com, 2122 W Lone Cactus Dr. #1, Phoenix, AZ 85027. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.

WE DO NOT SHARE YOUR PERSONAL INFORMATION WITH ANY THIRD PARTIES.

The JavaBerry Coffee Company has created this privacy statement as part of our commitment to protect the privacy and security of information obtained on-line concerning our customers and visitors to our Web site. The following discloses our information gathering and dissemination practices for our web site. Using our web sites demonstrates your consent to the collection and use of information pursuant to The JavaBerry Coffee Company disclosures in this policy statement.

Information collected
and how used by The JavaBerry Coffee Company

We collect log information that is not personally identifying and personal information you supply when purchasing a product offered at this Web site.

  1. Log Information: Log information is collected through the use of a cookie. The log information is not personally identifying and is used in the aggregate by The JavaBerry Coffee Company to measure popularity, traffic, and effectiveness of various areas of this web site and its overall performance. Additionally, if a visitor comes to our Web site from a banner ad, we use a cookie to monitor the advertisement tracking code that identifies from which banner ad the customer came. This information is used in determining the effectiveness of our Internet advertising campaigns.
  2. Personal Information: If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

    We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

WE DO NOT SHARE YOUR PERSONAL INFORMATION WITH ANY THIRD PARTIES.

Cookies

The term "cookie" refers to small text files that are transferred from a Web site to a visitor's computer hard drive to enable the host web site to track the visitor's activities while on the web-site. Cookies can enhance the service you receive at our site, however if your web browser is set to not accept cookies you will not have full access to all the features and elements of our web site and your browsing experience may be hindered. As mentioned earlier, The JavaBerry Coffee Company also uses aggregate information generated by cookies to determine the effectiveness and popularity of our site. This information is not related to any of your personal information. Cookies are used for general statistical information and it is not tied to your personally identifiable information.

E-mail Communications

The JavaBerry Coffee Company occasionally uses e-mail to send announcements regarding new products, services, and/or promotions that would be of interest to our customers. You can choose to unsubscribe to The JavaBerry Coffee Company e-mail lists at any time by contacting us at the listed contact information below.

Questions?

We welcome any questions or comments you may have regarding the javaberry.com Privacy Policy. Contact Information:
Javaberry Coffee Company
2122 W Lone Cactus Dr. #1
Phoenix, AZ 85027
800-495-9709 24 hours a day
info@javaberry.com

Agents

We use a credit card processing company to bill you for goods and services. This company does not retain, share, store or use personally identifiable information for any other purposes.

We offer the opportunity for you to sign up for promotional e-mails and a newsletter. We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info@javaberry.com or contacting us by an means of our contact information listed on this page.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at info@javaberry.com or by contacting us by telephone or postal mail at the contact information listed above.

If you choose to use our recommend Javaberry form to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Javaberry Coffee Company does not store this information for the sole purpose of sending this one-time email [and tracking the success of our recommend Javaberry program].

Your friend may contact us at info@javaberry.com to request that we remove this information from our database.

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at info@javaberry.com.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Last Update on 10-23-2006




Copyright 2005-2007 The JavaBerry Coffee Company 1-800-495-9709